Introduction to Apple Responds to iPhone 17 Pro Aluminum Durability Issues
Apple has addressed rising concerns about the iPhone 17 Pro and iPhone Air models, after reports of scratches and scuffs led to the so-called “scratchgate” controversy. The company clarified that most visible marks are caused by material transfer from display accessories, not actual scratches, while durability questions about the aluminum design continue to spark debate.
Apple has officially addressed customer concerns regarding the iPhone 17 Pro aluminum durability issues and the viral “scratchgate” controversy. Reports from retail outlets suggested that the new iPhone 17 Pro, Pro Max, and iPhone Air models were prone to scratches, especially in darker shades like Deep Blue and Space Black.
According to Apple, these visible marks were not true scratches. Instead, they resulted from material transfer caused by worn-out MagSafe risers used in retail displays. The company explained that the marks can be wiped away with cleaning, and similar effects were observed on older iPhone 16 display units.
Real-World Durability Concerns
While Apple downplayed the issue in stores, users have shared mixed experiences. Tech journalist John Velasco reported minor scratches on his Cosmic Orange iPhone 17 Pro, while others, including long-term testers of the Deep Blue iPhone 17 Pro Max, reported no visible damage.
The difference may stem from usage habits—devices stored with keys or other phones appear more vulnerable than those kept separately. Apple also warned consumers to be cautious about online images that may show exaggerated or intentionally inflicted damage.
iPhone 17 Pro’s Aluminum Frame Under Scrutiny
A separate debate has emerged around the aluminum unibody design of the iPhone 17 Pro series. Durability tests, including one from YouTube reviewer JerryRigEverything, showed that coins and keys could chip the edges of the anodized aluminum camera bump.
However, Apple clarified that the anodized finish has the same resilience as its other devices, including MacBooks and earlier iPhones. The shift from titanium to aluminum was partly made to improve thermal performance, with Apple’s internal benchmarks showing better sustained performance compared to the iPhone 16 Pro and Samsung Galaxy S25 Ultra.
What Should Users Do?
Although the iPhone 17 Pro has only been on the market for a week, early signs suggest normal wear and tear is possible. Experts recommend using a protective case to safeguard against scratches and scuffs. Apple also continues to monitor user feedback and insists the aluminum frame meets its durability standards.
FAQs on iPhone 17 Pro Aluminum Durability Issues
Q1. Are the iPhone 17 Pro scratches permanent?
No. Apple confirmed most marks seen in retail stores are from material transfer and can be cleaned easily. However, real-world scratches may occur with heavy use.
Q2. Why did Apple choose aluminum instead of titanium?
Apple selected aluminum to allow better cooling and improved sustained performance. Titanium, though stronger, retains more heat during intensive use.
Q3. Should iPhone 17 Pro users buy a case?
Yes. Experts recommend investing in a protective case to minimize everyday wear, especially if the device is carried with keys, coins, or other gadgets.
Conclusion on Apple Responds to iPhone 17 Pro Aluminum Durability Issues
The iPhone 17 Pro aluminum durability issues may not be as severe as initial reports suggested, with Apple attributing much of the “scratchgate” controversy to material transfer. However, user experiences show that real-world conditions can still lead to scuffs, reinforcing the importance of protective accessories.
Disclaimer on Apple Responds to iPhone 17 Pro Aluminum Durability Issues
This article is based on reports from Apple, Bloomberg, and independent tech reviewers. It does not substitute professional product testing or official Apple support guidance.