Zoho Offers Free Agentic AI Tools for Businesses to Boost Efficiency

Introduction: Free Agentic AI Tools for Businesses by Zoho

Business and commercial organisations can now access free agentic AI tools for business by Zoho designed to automate tasks across collaboration, HR and customer-experience platforms.

What Zoho’s agentic AI tools include

The company Zoho Corporation has introduced agentic artificial-intelligence capabilities within its workspace solutions such as Zoho Mail, Zoho Sheet, Zoho Tables and Zoho Cliq. These tools help users perform tasks via prompts — for instance, retrieving emails, summarising conversations, composing and sending new emails — across multiple apps from a single platform. 
In the HR domain, the tools can analyse candidates’ resumes, match jobs and generate assessment questions automatically. For customer-services, they can detect sentiment in support tickets, recognise sales leads and route them appropriately. 

Why businesses should consider them

Many companies in India and elsewhere face challenges in rapidly adopting AI — such as high costs, integration issues and requirements for specialised expertise. Zoho’s free agentic AI tools aim to remove these barriers by being built-in and no additional cost, thereby enabling businesses to scale productivity and focus on valuable work rather than repetitive tasks. 

Implementation details

  • To access, businesses using Zoho’s collaboration suite need only enable the new AI features via settings. 
  • The tools function across multiple Zoho applications, deriving data from one workspace to perform multi-app workflows. 
  • The rollout covers three key categories: collaboration, customer experience (CX) and human resources (HR) — all at no extra cost. 

FAQ on Free Agentic AI Tools for Businesses by Zoho

Q: What exactly are “agentic AI tools”?
A: In this context, agentic AI refers to autonomous agents that take actions on behalf of users — such as summarising emails or generating leads — rather than just offering suggestions. 

Q: Will businesses need coding skills to use these free agentic AI tools for business by Zoho?
A: No, the features are integrated within the existing Zoho apps and are ready to use through natural-language prompts, without programming. 

Q: Are there hidden costs or will data privacy be compromised?
A: According to announcements, the tools are made available at no additional fee and are developed on Zoho’s own technology stack, emphasising data security. 

Conclusion on Free Agentic AI Tools for Businesses by Zoho

With the launch of free agentic AI tools for business by Zoho, organisations now have access to advanced automation capabilities across collaboration, HR and customer-experience domains without additional cost or complexity. Businesses seeking to enhance productivity and efficiency should evaluate these tools.

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